What you buy

A fixed Bitcoin budget for SHA-256 spot mining work at the quoted price cap, plus the stated service charge. Hashrate is a speed limit and duration is an estimate. Availability can change or pause. This is not a guaranteed Bitcoin return, a guaranteed time slot, or ownership of mining equipment.

Payment and expiry

Pay the exact invoice total to the unique Bitcoin address within 20 minutes. Your wallet’s network fee is additional. Procurement begins only after the full payment has three confirmations. A payment arriving after expiry or below the total is held for review; it never silently purchases a different quote. Keep your order recovery code.

Cancellation

Request cancellation before supplier submission for a refund of confirmed funds, less an actual disclosed return network fee where legally permitted. Once submitted, orders cannot be canceled for convenience or because Bitcoin prices, mining difficulty, pool fees, or expected profitability change. A request does not promise that upstream delivery can be stopped.

Delivered work

Consumed mining work and the service fee attributable to that work are nonrefundable, except where required by law or where our failure caused the problem. Correct pool and worker settings are your responsibility. Work the supplier submits to an incorrectly configured or unavailable customer pool may still count as delivered. A pool’s failure to credit or reward work does not by itself make it refundable.

Unused funds and failed fulfillment

If we cannot place an order, the confirmed payment is refundable. If an order ends early, we reconcile its final supplier costs and proportionate service charge before determining the unused amount. Overpayments are refundable. We do not retain payment for services we fail to supply merely because the upstream supplier refuses us a refund.

Refund review

Submit the order number, reason, and your own Bitcoin refund address through My orders. We review requests within two business days; supplier accounting or transaction investigation can require more time. Approved refunds are paid in Bitcoin, based on satoshis paid rather than later dollar value. We bear return network fees for our own fulfillment failures; otherwise an actual disclosed network fee may be deducted where lawful. We do not promise exchange-rate gains or reverse losses.

Rights and contact

These draft terms do not waive mandatory consumer rights or excuse fraud, misrepresentation, or our own failure to provide the agreed service. Contact webmaster@vis.red. Legal and supplier review are required before live checkout opens.

Privacy

We store order specifications, payment addresses, transaction IDs, policy acceptance, and support/refund requests. A secure browser cookie identifies your order access; keep the recovery code private. Server logs record normal request information. We send destination pool and worker information to the hashrate supplier for fulfillment. No wallet seed or private key is requested from customers.